MUUMON

ILLUSTRATOR

EN/中文/日本語(少し)

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COMMISSION
Terms and Conditions:
01 - General Terms
Prices are subject to change based on demand.
I have the right to reject any order for any reason.02 - Payment
The currency accepted is USD and can be paid through PayPal only.Commissions must be paid 100% upfront. Artistree will protect you by giving me the payment after you have accepted the final piece. Artistree will then allow you to download the work.03 - Process & Delivery
The time it takes to finish your commission varies 1 week - 1 month depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons.Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.04 - Revisions
You get 3 rounds of changes on the commissioned piece included in the price.A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.If your reference is unclear to start with, changes will come at an extra charge.06 - Cancellation & Refund policy
The buyer is not allowed a refund once I started working on the commission.If for any reason I am unable to start your commission you will receive a full refund.If you cancel your order before I started it, you can get a full refund.The kill fee for canceling the commission after work has begun is 50% of the commission's price. The client then receives the work as is.If the buyer wishes to cancel the commission after the work has started, the buyer can be issued a refund but agrees to pay the kill fee.Paypal specific:
If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.